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Calgary Police Service

Chief and Executive

Chief Constable Mark Neufeld

Chief Constable Neufeld believes strongly in providing top-quality police service to the community through professionalism, innovation, and inclusive leadership that is supportive of employees. The women and men – both sworn and civilian – who deliver frontline police service have been particularly special to him throughout his career and his priority is to serve and protect not only the community, but also those who commit themselves to serving and protecting the community.

Neufeld joined the Calgary Police Service in 2019 after serving as the Chief of the Camrose Police Service, a smaller community that gave him the opportunity to build strong partnerships with staff and residents to improve quality of life in the city.

Neufeld is well and positively connected within police circles provincially, nationally, and internationally. He is currently on the executive board of the Alberta Association of Chiefs of Police, Chair of the ALERT board of directors, and a member of the Canadian Association of Chiefs of Police board of directors.

Neufeld recently completed a Masters in criminology and police management at the University of Cambridge. He has also completed the CACP Executive Global Studies program, where he studied international approaches to cybercrime, and the International Executive Development in Policing program from the Canadian Police College and Hong Kong Police College. Upon completion, he was invited to join the faculty of this program where he led a syndicate of senior police leaders from both Canada and Hong Kong through the program.

In 1992, Neufeld’s police career began with the Vancouver Police Department. The illness of a parent brought him to the Edmonton Police Service the following year. He spent 12 years as a frontline patrol officer, including in Edmonton’s diverse inner-city where he worked with residents and community partners to address neighbourhood crime, disorder, and social issues. He also has experience in undercover operations, incident command, crisis negotiation, and as a member of the EPS Public Order Unit working on the G-8 and G-20 summits, Stanley Cup and Grey Cup deployments, as well as the 2006 riot.

Neufeld was promoted to the role of detective in Internal Affairs in 2004 and to Staff Sergeant in the Intelligence Section in 2007. A secondment in 2007 brought him to the Province of Alberta where he successfully assisted with the implementation of the Alberta Serious Incident Response Team (ASIRT).

In 2010, he was promoted to the rank of Inspector and assigned to Professional Standards where he led the development of a strategic planning process that resulted in the restructuring of the branch, the civilianization of numerous investigative and administrative positions, and an increased emphasis on alternative dispute resolution and complaint prevention.

Along the way, Neufeld made sure staff were actively engaged in setting direction and priorities. He celebrated successes and acknowledged the efforts of individuals and teams.

As an Inspector, he also spent time in the Human Resources Division where he developed a recruitment strategy for the police service before being seconded to ASIRT for a second time as the Director of Investigations.

In 2014, Neufeld was promoted to Superintendent, Criminal Investigations Division, where he was responsible for all EPS major and serious crime units, including homicide, missing persons, robbery, arson, sexual assault, child protection, domestic conflict, Integrated Child Exploitation (ICE), elder abuse, economic crimes, auto theft and support units including the Child at Risk Response Team (CARRT) and the Police and Crisis Team (PACT). In this role, he made it a priority to encourage strong working relationships between frontline officers and specialized investigative units.

Two years later, Neufeld moved back to operations as Superintendent of the Southwest Division, a large, diverse area of Edmonton that stretched from the University district to the southern city limits. In this role, he made a point of being visible, accessible, and approachable. He applied an approach to problem solving that involved encouraging open and honest conversations, and moved the division forward through patience, compassion and consistency.

Neufeld then transitioned to Chief of the Camrose Police Service where he held his position for two years before joining the Calgary Police Service.

Neufeld was invested as a member of the Order of Merit of the Police Forces in 2014. He is also the recipient of the Queen’s Diamond Jubilee Medal, the Police Exemplary Service Medal, and the Alberta Law Enforcement Long Service Medal.

Deputy Chief Paul Cook

Paul Cook joined the Calgary Police Service in 1990 and was promoted to Deputy Chief on November 16, 2015. 

Deputy Chief Cook has served in a wide variety of areas within the CPS including Patrol Sergeant, and later, District Inspector.  An extensive portion of his career has been spent in the Support Section moving through the ranks from Constable to Superintendent.

Having admirably served as the interim Chief for seven months in 2015, Deputy Cook reassumed the Executive Officer position for the newly appointed Chief Constable Roger Chaffin for a short time before being promoted to Deputy Chief.  After briefly commanding the Bureau of Operations, he now heads the Bureau of Investigative Support, which includes the Criminal Investigations and Criminal Operations Divisions.

He is a certified hostage negotiator, and holds a National Level 2 Incident Commander Certification. Throughout his career he has undertaken extensive advanced police training, and has served in senior multi-agency positions.

Deputy Chief Cook is a recipient of both the Distinguished Service Award (2004) and the Exemplary Service Medal (2010).

Most recently, he was honored with the Order of Merit of the Police Forces in 2018.

Deputy Chief Chad Tawfik

Being raised in Edmonton, Alberta, Deputy Chief Chad Tawfik joined the Edmonton Police Service (EPS) in November of 1995 where he worked for approximately 24 years prior to joining the CPS in November of 2019.  Deputy Chief Tawfik’s career spans all bureaus within the EPS including the areas of patrol operations, recruitment and selection, performance management, the Police Training Officer Unit, Training Section, Corporate Planning, Intelligence, Duty Officer, Strategic Planning, Chief of Staff for two Chiefs of Police, and as an Acting Deputy Chief in Corporate Services. He currently leads the Bureau of Community Policing.

Throughout his career, he has been involved with leading several significant organizational initiatives within the Edmonton Police Service including a comprehensive strategic staffing plan, the development and implementation of the overarching EPS strategy and related structures, a review of the EPS Intelligence Model which ultimately led to the creation of the Operations and Intelligence Command Centre (OICC), the establishment of the EPS Cyber-Crime Investigations Detail and the development of the EPS Counter-terrorism Strategy and related protocols. More recently, upon joining the Calgary Police Service, he worked on a Functional Review of the organization which resulted in numerous recommendations aimed at making the organization more efficient and effective.  This resulted in a significant organizational restructuring of the bureaus.

He has participated on committees at the national level including the CACP National Security and Countering Violent Extremism Working Group and partnered with agencies in the US as part of the Strong Cities Exchange Program.  He is currently a member of the Canadian Association of Chiefs of Police, and has participated in the CACP HR and Learning Subcommittee, the Alberta Association of Chiefs of Police, and was previously a co-chair of the AACP HR Sub-committee.  He currently is participating on the CACP Emergency Management Committee.  He has also participated with the Major Cities Chiefs Association through a variety of roles including the MCCA Intelligence Commanders Group.

Deputy Chief Tawfik’s formal educational background includes a Bachelor of Education Degree as well as a Bachelor of Physical Education Degree with a focus in Health Promotion.  Prior to his law enforcement career, he was employed as a Teacher with the Edmonton Public School Board.

Deputy Chief Tawfik has been honored and recognized as a Member of the Order of Merit of Police Forces (M.O.M.) in 2018, has received the Queen Elizabeth the Second Diamond Jubilee Medal in 2012, National Police Exemplary Services Medal in 2016, and the Alberta Emergency Services Medal in 2019, and the Alberta Police Officer Long Service Medal in 2016.  

Deputy Chief Katie McLellan

Deputy Chief Katie McLellan has a unique perspective and background combining policing and security experience from both the private and public sectors. Her time spent as a security expert in the private sector highlighted to her the importance of building safe and resilient communities through partnership and collaboration with the community and she is a strong advocate for crime prevention through social development.

Having immigrated to Calgary from her home in Scotland, Deputy Chief McLellan joined the Calgary Police Service in 1987.  For the next thirteen years she worked in the Communications Section and as a general duty patrol Constable and Sergeant in Districts 4 and 3. Those early years engaged in grass roots community policing taught her that the police alone cannot prevent and solve crime without support from communities and partner social agencies committed to improving the lives of all Calgarians.

The career of Deputy Chief McLellan in the Calgary Police Service spanned numerous areas including the Professional Standards Section, the Chief Crowfoot Learning Center, the Emergency Communications Center and as a Duty Inspector.  She was the first Inspector of the Criminal Operations Section. Deputy Chief McLellan was promoted to Superintendent in 2008 and went on to lead the Information and Technology Division, the Executive Office of the Chief Constable with oversight of the Professional Standards Section, the Legal Services Section, the Strategic Communications Section and the Freedom of Information and Privacy Section.  From 2010 to 2013 Deputy Chief McLellan was the Superintendent of the Field Operations Division where she and her team of commanders built and lead frontline policing in the City. In this role, she was grateful to perform a guiding and strategic role in advancing the evolving model of community mobilization and engagement. The complexity of social issues only furthered her resolve to leverage community and social services support in ensuring community safety.

In 2013, Deputy Chief McLellan retired as the Senior Superintendent and transitioned to the corporate security realm joining an International Oil and Gas exploration company as the Senior Security Advisor. Deputy Chief McLellan recognized the critical interface between security and policing and the importance of all public safety partners, whether peace officers, professional security or police, in building a sustainable foundation for community safety. Within the corporate security realm, she was focused on building respectful workplaces, and issues related to workplace violence. Deputy Chief McLellan performed a strategic leadership role in working internally with Human Resource teams to bring about a healthy, respectful and inclusive workplace.

The goal for Deputy Chief McLellan was always to return to public policing. In May 2018, she joined the Royal Canadian Mounted Police and was selected to be the Officer in Charge of Federal Policing South, Serious and Organized Crime (K Division).  And, in December 2019 she returned to municipal policing in the next stage of her professional policing career as a Deputy Chief of the Calgary Police Service.

Deputy Chief McLellan possesses a Bachelor of Professional Arts degree (Criminal Justice, Athabasca University). She is a graduate of the Senior Management Institute for Police and holds a Corporate Executive Diploma from the Faculty of Business, University of Alberta as well as numerous certificates including Senior Police Management, Police Leadership Supervisory Skills and a Criminal Justice-Law Enforcement Diploma.  Deputy Chief McLellan has been trained as a Hostage Negotiator, an Emergency Operation Centre Lead and an Incident Management Team Commander.

Deputy Chief McLellan is the recipient of the Police Exemplary Service Medal, Alberta Police Officer Centennial Medal, Alberta Emergency Services Medal, Calgary Police Distinguished Service Medal and the Queen Elizabeth Diamond Jubilee Medal.

Deputy Chief McLellan looks forward to enhancing community partnerships and working with all Calgary Police Service employees to ensure Calgary is at all times a safe place to live.

Deputy Chief Raj Gill

Originally from Sparwood, British Columbia, Deputy Chief Raj Gill joined the Calgary Police Service in February 2020 after a 29-year career with the Royal Canadian Mounted Police. He come to CPS with comprehensive experience in police leadership and human resources management.

Upon graduation from the RCMP training academy in 1991, Deputy Chief Gill was posted to Saskatchewan and served as a general duty police officer in rural, municipal and indigenous communities and also performed duties in highway patrol, witness protection, and public order policing. Deputy Chief Gill also served on the RCMP Musical Ride, as an Instructor at the RCMP Training Academy, as a staffing officer, and as Aide-de-Camp for the Lieutenant Governor of Manitoba.

Deputy Chief Gill transitioned his RCMP career into the Human Resources path in 2005 and in 2008 he was promoted to Inspector of Career Development & Resourcing for the RCMP in Manitoba and then as the Executive Director of the RCMP’s National Staffing and Recruiting programs at National Headquarters - Ottawa.  

He transferred to Edmonton in 2013 and was promoted to Superintendent as the Director of Employee and Management Relations, and in 2014 was promoted to Chief Superintendent as the Administration and Personnel Officer for the Alberta RCMP. In these capacities he provided executive direction to large multi-disciplinary teams responsible for the modernization and delivery of integrated human resource services, specifically employee support programs such as post-traumatic incident protocols, respectful workplace programs, mental health awareness and after-care, and professional responsibility investigations.

In 2019, Deputy Chief Gill was promoted to Assistant Commissioner and appointed as the senior executive responsible for RCMP National Human Resources Programs in operational divisions. In this role, he provided leadership and direction to all operational human resource functions and services across Canada and was responsible for developing strategic organizational plans and activities to continue the modernization of RCMP human resource programs and service delivery.

Deputy Chief Gill holds a diploma from Lethbridge College in Criminal Justice, a certificate in Advanced Program in Management, Leadership and Strategy from the University of Manitoba, and a certificate in Executive Leadership Development Program from the University of Alberta School of Business. He is currently working towards a Masters of Business Administration.

He is the recipient of the RCMP Long Service Medal with Bronze Clasp, the Queen’s Golden Jubilee Medal, and the Queen’s Diamond Jubilee Medal. He has also been awarded the Commanding Officer’s awards for outstanding service on two occasions.

Chief People Officer Kim Armstrong

Kim Armstrong joined the Calgary Police Service in 2023 as the Chief People Officer (CPO) and brings an extensive professional background in municipal and provincial government, as well as law enforcement.

Kim’s role at CPS is to lead the Bureau of People and Organizational Development, which offers member-focused supports in the areas of learning, recruitment, human resources, and wellness. Kim also plays an instrumental part in advancing equity, diversity and inclusion within the Service.

Prior to joining the Calgary Police Service, Kim served as the Deputy City Manager for Employee Services at the City of Edmonton – an organization of 14,000 employees. Previous positions include the Deputy Minster for two portfolios in the Government of Alberta, Status of Women and Seniors and Housing. She served as the Deputy Secretary to Cabinet as well as the Acting Deputy Minister, Deputy Attorney General and Associate Deputy Minister for the Alberta Ministry of Justice and Solicitor General. Kim also worked at the Edmonton Police Service from 1997 to 2006 where she held several roles including leading the Legal Services Section.

She has a deep interest and commitment to supporting the law enforcement community as it evolves and progresses. Her experience, combined with her desire to create and support a workplace culture where everyone can thrive, positions her to continue to expand and strengthen the vital work underway in the bureau dedicated to our people.

She is a member of the Institute of Corporate Directors. 


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