Work-Health-Life support services

The TELUS Health program helps you and your family find solutions for a wide range of life's challenges through the Employee & Family Assistance Program (EFAP).

With access to over 20,000 clinical counsellors and certified coaches, the TELUS Health caring professionals can help you access support related to the following health and wellness services.

Contact TELUS Health

Tip: Set up your personal account before trying to log into the app.

First time login instructions: Visit one.telushealth.com, click on “sign-up”, enter your invitation code yyc-employee ID# (e.g., yyc-123456), next create your personal login credentials. 

Questions and feedback

If you have questions, concerns or require more information about The City's EFAP services please call HR Services at 403-268-5800. Specific information will not be shared with the vendor without your consent.​

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