Our Strategy

OUR ORGANIZATION Our strategy

A great city needs a collaborative vision, and a great public service needs a collective commitment. We are strategically aligned to execute as one and deliver successful outcomes for residents, businesses and employees.

Vision and purpose

Our Vision: Calgary: a great place to make a living, a great place to make a life.

Our Purpose: Making life better every day.

A great city needs a collaborative vision, and a great public service needs a collective commitment. We are strategically aligned to execute as one and deliver successful outcomes for residents, businesses and employees.

Accountability framework

Building strong relationships

The Accountability Framework outlines the relationship between Council, Administration and Calgarians.

Council’s strategic direction

Council’s Strategic Direction provides the foundation, guiding principles and focus areas needed for Administration to create service plans and budgets for the next four years so that we can collectively make Calgary a great place to make a living and a great place to make a life.

Resilient Calgary: Council’s Strategic Direction

Council’s foundation

  • Economic resilience
  • Social resilience
  • Climate resilience

Council’s guiding principles

  • Strengthen relationships with Calgarians
  • Deliver the right services
  • Build strong communities
  • Invest in infrastructure
  • Finance our future

Shared strategic agenda

We will focus on becoming a future-ready and resilient organization that is adaptable and agile, and able to anticipate and respond to the evolving needs of our city, residents, businesses, and employees.

Council focus areas

What Council wants to focus on for the community:

  • Downtown revitalization
  • Social equity
  • Land use and local area planning
  • Transit
  • Hosting and hospitality
  • Global positioning and reputation
  • Modernizing government

Administration focus areas

How the organization works together to achieve Council's focus areas:

  • Leadership and direction
  • Employee engagement

Service plans and budgets

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City Council establishes strategies that identify what Administration will focus on for the next four years to meet the citizens’ vision.

These strategies help Administration decide which City services they should invest more or less in.

Every four years, The City creates service plans and budgets to deliver on what’s important to Calgarians.

Service plans and budgets
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