The City invests in research and engagement activities each year to understand the needs and expectations of Calgarians. Retaining and sharing this information across departments, with Council and with citizens is a key initiative and supports The City of Calgary’s focus on citizen centricity and transforming government.
Use the fewest words possible and avoid helper words such as where, or why.
Use words most likely to appear in the report title you're looking for. For example, to look at a report in the Perspectives on Calgary series, use the phrase Perspectives on Calgary.
Use the year of the report you are looking for (if you know it). The Corporate Research Team (CRT) conducts a lot of annual research so knowing the year will help you narrow your search field. For example, search 2023 Perspectives on Calgary to pull up all the reports from 2023.
Choose descriptive words to narrow down your topic. A term like Water Services will bring up every report CRT has completed with a section or question on water services; whereas, if you wanted to look for a specific type of water report search for a specific topic like water services customer research.
Research Final ReportIn September 2020, The City conducted the Privacy Framework Survey on behalf of The City Clerk's Office. This online survey was conducted with Citizens' View panelists for the purpose of gathering feedback from citizens to inform the development of the Privacy Management Program, and to gain insight regarding citizens' awareness and knowledge of Alberta's Freedom of Information and Protection of Privacy (FOIP) Act and privacy and protection of personal information at The City. Citizens' View is Calgary's online panel.
Research Final ReportFrom October to November 2020, The City conducted the Privacy Framework Employee Survey on behalf of The City Clerk's Office. The online survey was conducted with a random sample of City of Calgary employees to inform the development of the Privacy Management program.
PresentationIn March 2020, Ipsos conducted the annual Citizen Satisfaction Survey on behalf of The City. The telephone survey was conducted with a random sample of adult Calgarians for the purpose of measuring citizens' perceptions of, and satisfaction with, City programs and services. This presentation includes key findings from the 2020 Spring Pulse Survey and related findings from additional corporate research studies which took place in Spring 2020 during the COVID-19 pandemic.
Research Final ReportIn June to July 2021, Ipsos conducted the Calgary Attitudes and Outlook Survey on behalf of The City. The online survey was conducted with citizens of Calgary, including a boosted the sample of young adults, aged 18-24. The purpose of the survey was to assess attitudes, beliefs and opinions regarding quality of life, the environment, diversity and inclusion, relocation likelihood, vision for Calgary's future, lifestyle and community involvement, communication preferences, technology, and city reputation and performance.
Research Final ReportIn November-December 2021, Leger conducted a Citizen Perspectives Survey on behalf of Environmental and Safety Management. The telephone survey was conducted with citizens of Calgary for the purpose of understanding opinions about extreme weather, home energy efficiency and climate change. The City conducts Citizen Perspectives surveys at various times throughout the year to understand citizen opinions, preferences and attitudes and support City decision-making.
Research Final ReportIn November 2021, Leger conducted the thirteenth Citizen Perspectives COVID-19 Snapshot Survey on behalf of The City. The telephone survey was conducted with citizens of Calgary to assess opinions, beliefs and concerns about the COVID-19 pandemic. The City conducts Citizen Perspectives surveys at various times throughout the year to understand citizen opinions, preferences and attitudes and support City decision-making.
Research Final ReportIn December 2021, Leger conducted the fourteenth Citizen Perspectives COVID-19 Snapshot Survey on behalf of The City. The telephone survey was conducted with citizens of Calgary to assess opinions, beliefs and concerns about the COVID-19 pandemic. The City conducts Citizen Perspectives surveys at various times throughout the year to understand citizen opinions, preferences and attitudes and support City decision-making.
Research Final ReportIn May 2021, Leger conducted the tenth Citizen Perspectives COVID-19 Snapshot Survey on behalf of The City. The telephone survey was conducted with citizens of Calgary to assess opinions, beliefs and concerns about the COVID-19 pandemic. The City conducts Citizen Perspectives surveys at various times throughout the year to understand citizen opinions, preferences and attitudes and support City decision-making.
Research Final ReportIn October 2021, Leger conducted the twelfth Citizen Perspectives COVID-19 Snapshot Survey on behalf of The City. The telephone survey was conducted with citizens of Calgary to assess opinions, beliefs and concerns about the COVID-19 pandemic. The City conducts Citizen Perspectives surveys at various times throughout the year to understand citizen opinions, preferences and attitudes and support City decision-making.
Research Final ReportIn July 2021, Leger conducted the eleventh Citizen Perspectives COVID-19 Snapshot Survey on behalf of The City. The telephone survey was conducted with citizens of Calgary to assess opinions, beliefs and concerns about the COVID-19 pandemic. The City conducts Citizen Perspectives surveys at various times throughout the year to understand citizen opinions, preferences and attitudes and support City decision-making.
