Every year the Mobility Department puts together a status report  that includes a series of metrics to highlight how our transportation system is performing. This report provides a snapshot of what happened over the past year and looks at travel from both a system and user perspective. It also helps guide future planning and service improvements.

Past status reports are also available to view.

2025 Highlights

Travel patterns in Calgary continue to evolve.  Calgary has experienced several years of high population growth, which has impacted how people move around the city.

Despite more people, traffic volumes on Calgary roads have remained relatively stable, while transit ridership continues to increase.

Transit ridership is expected to further increase in 2026 and beyond. This is a result of Calgary Transit’s investments in service levels and safety.

Transit measures 2022 2023 2024 2025 (Jan-Oct)
Transit measures : Total transit ridership 2022: 57 million 2023: 90 million 2024: 101.1 million 2025 (Jan-Oct): 48.5 million
Transit measures : Annual revenue 2022: $126 million 2023: $154 million 2024: $162.4million 2025 (Jan-Oct): $84.1 million
Vehicle 2-way average weekday volumes 2022 2023 2024 2025 (Jan - Oct)
Vehicle 2-way average weekday volumes : 5 Avenue Flyover (1 way) 2022: 34,560 2023: 36,120 2024: 36,280 2025 (Jan - Oct): 36,790
Vehicle 2-way average weekday volumes : Louise Bridge 2022: 16,220 2023: 14,550 2024: 16,080 2025 (Jan - Oct): 17,430
Vehicle 2-way average weekday volumes : Glenmore Tr. Causeway 2022: 72,550 2023: 77,490 2024: 87,760 2025 (Jan - Oct): 91,630
Vehicle 2-way average weekday volumes : McKnight Bv. west of Deerfoot Tr. 2022: 46,380 2023: 48,560 2024: 49,230 2025 (Jan - Oct): 50, 260

The table above shows how many vehicles travel along select roadways on a typical weekday, in both directions.

Innovation to improve services for Calgarians

Mobility continually reviews how we provide our services. The needs of Calgarians change over time and it’s important that we ensure we’re matching their expectations of our service delivery.

Some of the key projects and work Mobility has done this year include:

  • 100% Reclaimed Asphalt Pavement (RAP) pilot: Reconstructed a low-volume roadway using 100% recycled asphalt, achieving comparable performance and reducing construction costs by about 67 per cent.
  • Hybrid RAP and hot mix asphalt pilot: Used recycled asphalt for the base layer and new asphalt for the surface on Townsend Road NE, reducing costs by about 40 per cent.
  • Full Depth Reclamation (FDR) implementation: Rehabilitated a 2.5 km section of 84 Street SE by reusing existing pavement materials, reducing costs by up to 60 per cent.
  • Improved response times for streetlight repair: Changes to service delivery reduced average response times from 66 days in 2023 to four days in 2025 and significantly lowered escalations.
  • Customer focused mobile app improvements: Updated the Calgary Parking app to improve usability, reduce minimum top-ups and support more payment options.
  • Expanded parking services and partner support: Opened new parking locations, including temporary lots on underused land, and signed new agreements with community partners to support efficient operations.

We are on track in providing services that are important to Calgarians

Many maintenance activities are driven by 311 service requests submitted by Calgarians, with the largest increases related to potholes. Even as demand for key services increases, Mobility continues to meet target service levels.

Service requests (# of requests)
Measure 2022 2023 2024 2025 (Jan - Oct)
Measure : Roadway maintenance 2022: 3,146 2023: 4,190 2024:  4,187 2025 (Jan - Oct): 5,663
Measure : Pothole maintenance 2022: 2,680 2023: 7,640 2024: 12,917 2025 (Jan - Oct): 5,229
Measure : Potholes repaired 2022: 16,082 2023: 33,490 2024:  37,850 2025 (Jan - Oct): 28,200
Measure : Snow and ice control 2022: 6,870 2023: 8,380 2024:  8,376 2025 (Jan - Oct): 9,656
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Past Mobility status reports