New!
The boil water advisory has been lifted for Parkdale, Montgomery, Point McKay and West Hillhurst. Repairs are continuing on 16 Ave NW. All Calgarians should continue to conserve water.
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Fair Entry - Programs and services for low income Calgarians
Access to services and programs at a lower cost
Fair Entry
Fair Entry is an application process that helps you access some City services and programs at a lower cost if you have a lower income.
Eligibility is based on residency, income and, in some cases, age. Please create one request per household to speed up processing.
Information
|Fair Entry is expanding to Shawnessy
Fair Entry has opened a new location in Shawnessy, making it easier for Calgarians in the south to access services. You can also purchase your Low-Income or Senior Transit Pass at this location - all in one convenient stop. Plan your visit.
Information
|Fair Entry online application status
Fair Entry is currently processing online applications submitted on Jan. 1, 2026.
If you applied online before this date, check your email spam/promotions/junk mail folders for your letter.
If you applied after this date, wait for a response from the program.
If you applied using another application method, call 311 and a Fair Entry representative will call you back.