What to do about damage from storms
All homes built after February 1, 2014 are required to have Provincial New Home Warranty Registration.
Cleaning up hail damage
If your home was damaged by hail, please be careful when cleaning up around your property.
Hiring a contractor
Contractors are required to have a valid City of Calgary business licence and The City has the authority to suspend or revoke this licence. Before you hire a contractor, make sure they are licensed:
- Write down the business or trade name of the contractor/company, the owner’s name and the business address and phone number.
- Call 311 to confirm that the contractor has a valid business licence.
- Call the Better Business Bureau 403-531-8784
- Find an approved roof inspector by contacting:
Starting repair work
How long it takes to repair, restore or rebuild your home will depend on your contractor’s schedule and what permits you need. Each permit process can be different depending on the nature of the work. We understand this is a difficult time and we will continue to support you as best we can.
Types of damage
Repairing or replacing
You are considering repairing or replacing:
- Roof material like shingles
- Siding or trim
- Doors, windows or skylights
- Eavestroughs and downspouts
- Exterior lighting
- Furnace, hot water tank, or electrical panel because of water damage, but not changing the layout of your home or basement
- An existing deck, fence or garage
Rebuilding or restoring
- Rebuilding your home
- Restoring your home, but your home has structural damage
- Changing the floor plan of your home or basement
Demolition
Getting the right permits
We want you to have your home repaired as quickly as possible. For most repair or replacement work you will not need a development or building permit. Below is a list of replacement and repair work and whether a permit is needed. If your property has structural damage you should hire a Structural Engineer.
| A permit is not required to replace or repair |
|---|
| A door, window or skylight of the same size |
| Siding and trim with the same material |
| Roofing materials |
| Eavestroughs or downspouts |
| Exterior lighting |
| Uncovered deck less than 0.6m above grade |
| Fence in the front yard less than 1.2m tall |
| Fence in the rear yard less than 2m tall |
| Replacement or repair work requiring a permit | Permit type |
|---|---|
| Changing from shingles to clay roofing material | Building permit |
| A larger or smaller door, window or skylight | Development* and building permit |
| Replace siding with a different siding material | Building permit |
| Furnace | Gas permit |
| Hot water tank | Gas permit |
| Electrical panel | Electrical permit |
| Changes to or rebuild of an uncovered deck | Building permit |
| Detached garage, carport or shed (over 10 sq metres) | Building permit |
| Fence in the front yard more than 1.2m tall | Development permit* |
| Fence in the rear yard more than 2m tall | Development permit* |
*If your project requires a development permit, please contact the Planning Services Center to book a pre-application meeting.
If you hired a Structural Engineer and they determined your home needs to be demolished or you’ve decided to demolish your home, please consider the following:
- Work with your demolition contractor or general contractor to obtain a Demolition Permit to demolish your damaged home.
- Ensure the company you hire to demolish your home is well versed in Government of Alberta asbestos abatement guidelines.
- Ensure the disconnection of power (ENMAX), gas (ATCO), and water (City of Calgary – Water Services) prior to demolition.
- Ensure your contractor contacts The City to inspect the demolition site once completed.
If you have questions about permits, inspections or development applications, call our Planning Services Centre at (403) 268-5311 or through live chat.
Your future property assessment
Assessment recognizes the impact that hail damage and flooding has caused to properties and businesses in our city. We will identify the impact of the damage to property and business owners and ensure our 2025 assessment values are fair and equitable for all Calgary taxpayers.
For more information on how to protect your home from damaged caused by climate hazards, read our Climate Ready Home Guide.
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