Employee and Family Assistance Program

Employee and Family Assistance Program

The Employee and Family Assistance Program (EFAP) is a proactive way to manage your personal health and well-being. As part of the program, you have access to professional counselling on a broad range of personal, work and family issues. The program is supplied by TELUS Health. If you inquire about or receive services you won't be identified to your employer or anyone else without your written consent.

All City of Calgary employees and their eligible family members can access EFAP services free of charge 24 hours a day, seven days a week.

  • Work-Health-Life support services

    Resources to help you and your family find solutions for a wide range of life's challenges.

  • Leader support for employees

    As a supervisor, you’re responsible for monitoring your employees’ work performance. TELUS Health provides specific resources to support you in your role as a leader.

Contact TELUS Health

Tip: Set up your personal account before trying to log into the app.

Employee and family assistance program brochure

Questions and feedback

If you have questions, concerns or require more information about The City's EFAP services please call HR Services at 403-268-5800. Specific information will not be shared with the vendor without your consent.​

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