Bylaws related to balconies, decks, fences, porches and stairs

According to our Community Standards Bylaw, balconies, decks, fences, porches, and stairs must be well-maintained.

This means they shouldn't have significant damage, peeling surfaces, missing parts, rot, or other major problems. They should also be properly secured and look well-kept. If they're not, fines can be between $100 and $300.

Related bylaws

Building and structure maintenance regulations are found in part 12 of our Community Standards Bylaw and the Land Use Bylaw. For information regarding building permits and other topics, please also refer to the Land Use Bylaw.

This page provides an overview of this bylaw. For more detailed information, please refer to the actual bylaw. Original copies of the bylaws are available at the City Clerk's office.

Filing a complaint

If you know of a bylaw infraction and would like to report it, please call 311 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary) or use the 311 app or:

Submit a complaint online

To help us respond faster, please be ready with the following information:

  • Your name and address
  • A primary and alternate phone number
  • The address and exact location of the property for which you wish to register a complaint
  • A brief and concise description of the complaint

This information will remain confidential. No anonymous complaints will be accepted - you must identify yourself with the 311 service representative.

Please include any related photos when reporting a complaint with the 311 app. This will assist the investigating officer.

Learn more about filing a bylaw complaint and the process.

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