November Newsletter

Winter is coming, and with it comes a set of challenges for commuters. For those relying on Calgary Transit, knowing how to get in touch with the city for complaints and service requests can make all the difference. Fortunately, Calgary Transit has streamlined this process, ensuring that passengers can report concerns promptly and efficiently through their online platform.

Navigating Winter with Calgary Transit: Your Feedback Matters!

Passengers can address bus schedule issues, route problems, and more at www.calgarytransit.com. Here, you can submit a service request or complaint online, which helps The City track common issues and make adjustments for a seamless winter commute.

For a broader range of concerns, including transit issues, public safety, and even potholes, Calgary 311 is your go-to resource. You can call 311 directly, or visit www.calgary.ca/311 to submit complaints online or download the 311 app. This multifaceted platform empowers residents to actively engage with The City, ensuring that all issues, big or small, are tracked and resolved efficiently.

Using these online tools is not just convenient; it’s a crucial way for the city to gather data and identify concerns swiftly. By reporting these issues, passengers contribute to a safer, more efficient transit system. Timely data empowers the city to respond to complaints, adjust routes, and enhance services in real-time, ensuring everyone's winter commute is as smooth as possible.

As winter approaches, your active involvement ensures a transit system that caters to your needs. By using both Calgary Transit's online complaint system and Calgary 311, you actively contribute to a city that responds promptly, making winter travels safe, convenient, and efficient for everyone.

Together, let's navigate winter seamlessly, making Calgary Transit a service that truly works for the people it serves.

-Jennifer
 

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