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If you have filed a complaint against your assessment​, you must still pay your Business Improvement Area (BIA) tax by the due date to avoid penalties.

Penalties for late payment are not waived due to the scheduling of a complaint hearing.

If a decision on your complaint results in a lower BIA tax levy, the reduction is credited to the tax account. A refund cheque is automatically issued for accounts with a credit balance greater than $25. A credit balance of less than $25 will be refunded upon request.​​​​

We do regular research with businesses to better understand the outlook and viewpoint of the business community. If you are a business owner, leader or manager, join our online business research panel, Business Perspectives.