Caution Updated:

  • New! With continued snowmelt and rising waters, the Calgary Fire Department advises against boating and all other water activities on the Bow and Elbow Rivers, effective June 29, 2026. Learn more

Business Unit Name: 311 & Insights

Street Address:
Municipal Building, Floor 6
800 Macleod Trail S.E.
Calgary, AB

Mailing Address (If Different):
The City of Calgary
311 & Insights
PO BOX 2100, STN M, #8026
Calgary, AB  T2P 2M5

Phone: 3-1-1 or from outside of Calgary, dial 403-268-CITY (2489)

Fax: 403-268-8260

Hours of Operation:
8 a.m. to noon and 1p.m. to 4:30 p.m.
Monday through Friday
Closed holidays

Other contact services

City Online

Licencing City data (Support and Contacts)

Utility Alignment Permits