How to book and cancel a tee time

You can book tee times starting four days in advance. Spots are released for booking at:

• 7 a.m. - Shaganappi Point (including Valley 9)
• 8 a.m. - Maple Ridge
• 9 a.m. - McCall Lake (including McCall Lake Par 3)
• 10 a.m. - Confederation Park and Lakeview

You can book a spot on:

• Monday for a tee time on Friday
• Tuesday for a tee time on Saturday
• Wednesday for a tee time on Sunday
• Thursday for a tee time on Monday
• Friday for a tee time on Tuesday
• Saturday for a tee time on Wednesday
• Sunday for a tee time on Thursday

1. Access the 'Book tee time now' page.
2. NOTE: We recommend that golfers sign in first or create their Golf Profile prior to searching for a tee time (see next accordion item).
3. Select the 'Day of week' (up to four days in advance).
4. Select the 'Time'.
5. Select the 'Course(s)'.
6. Select 'Number of players' in your group.
7. Then click on 'Search'.
8. Choose a tee time and select 'Next'.
9. Confirm your booking and select 'Next'.
10. Confirm 'Terms and conditions'

Then select 'Reserve'. Your booking is finalized. You will be sent an email confirming your reservation.

1. Access the 'Book tee time now' page.
2. Click the 'Sign In' button in upper-right corner.
3. Click ‘Create an account’.
4. Enter your information: first and last name, phone number, postal code and a valid unique (non-shared) email (Only the first account created with the email will be able to book tee times online. Any other accounts using that email will not have access to the online reservation system).
   
5. You will be asked to create your password which must be at least 8 characters. Include 1 uppercase, 1 lowercase, and 1 numbered character.
6. Click 'Register'.
   
7. Your profile is now created, and you will be sent a confirmation email. You can now book, cancel and edit a tee time online.

At a clubhouse

1. Staff at any golf course clubhouse can help you to set up your Golf Profile.
2. You will still need to create your own password later. To do this, please access the 'Book tee time now' page.
3. Select the 'Sign In' button in upper-right corner.
4. Enter your email address.
5. Select 'Forgot Password'.

You will receive an email with a link to reset your password. You may only use this link once.

Forgot your Password?

Go to Password Recovery and enter your email. Your Login information will be sent via email within a few minutes. Please check your email for login instructions and try again.

Please note: If the email used for your account is associated with any other golf accounts, the password recovery feature will not be available. Each golf account requires a unique email address.

Please remember you are responsible for all tee times booked under your account. Avoid being a ‘No-Show’ by ensuring all members of your group are aware the 12 hours cancellation policy and if needed, reduce players, or cancel your booking a minimum 12 hours prior to tee off.

There are a limited number of tee times available and a high demand for those times. If you fail to cancel or honor your tee time reservation you may be assessed a ‘No-Show’ penalty which will result in immediate suspension of online booking privileges for 14 days.

You can add or remove players to your reservation online up to 12 hours prior to your tee time. To modify less than 12 hours in advance, contact the golf course clubhouse and staff can assist you during operating hours.

1. Access the 'Book tee time now' page.
2. Sign-in to your Golf Profile.
3. Select the red button in the top right-hand corner of your booking screen.
4. Select 'My Reservations'.
5. Find the tee time you would like to change and select the 'Edit' button on the left-hand side
6. Here you can use the edit or remove players from your booking and then select 'Update'
7. When you have the correct number of players selected, select 'Save change'
8. You will be sent an email confirming your changes.

Alternatively, call the clubhouse to add players to your reservation if space permits.

You may cancel your reservation online up to 12 hours prior to your schedule tee off time without penalty. To cancel tee times less than 12 hours in advance contact the clubhouse and staff can assist you during operating hours.

1. Access the 'Book tee time now​' page.
2. Sign-in to your Golf Profile.
3. Select the red button in the top right-hand corner of your booking screen.
4. Select 'My Reservations'.
5. Find and click on the tee time you would like to cancel
6. Select 'Cancel' or select the ‘Edit’ button on the left-hand side and then select ‘cancel’ to cancel the entire tee time.
7. Select 'Confirm' cancellation.

You will be sent an email confirming your cancellation.

1. Access the 'Book tee time now​' page.
2. Select the 'Sign In' button in upper-right corner to sign-in to your account.
3. Click your name in the top right-hand corner of your booking screen to access the drop-down menu.
4. Select 'Profile'.

Edit your personal information and then select 'Submit'.

Looking to book a time for more than 8 players? See our tournament information.

Please remember you are responsible for all tee times booked under your account. Avoid being a ‘No-Show’ by ensuring all members of your group are aware the 12 hours cancellation policy and if needed, reduce players, or cancel your booking a minimum of 12 hours prior to tee off.

There are a limited number of tee times available and a high demand for those times. If you fail to cancel or honor your tee time reservation you may be assessed a ‘No Show’ penalty which will result in immediate suspension of online booking privileges for 14 days.

Golf’s role is to provide accessible and affordable golf opportunities to our citizens. With tee times in high demand, the only way to guarantee you do not play with players unknown to you is to reserve the tee time as a foursome AND check in with four (4) golfers. To ensure equitable access to all golfers, customers are expected to reserve only what they will need, and to release unneeded spots as soon as possible so that others have the same opportunity to play. Clubhouse staff are empowered to adjust players to ensure maximum tee time utilization.

I registered for my Golf Profile at the golf course, but it says I do not have an account.

If you are not able to create a password, your email may have been entered incorrectly at the clubhouse. Please call a golf course clubhouse during operating hours to update your Golf Profile.​​​​

I am trying to create my golf profile, but nothing happens

If you attempt to create a golf profile and you click on “register” and nothing happens, it is most likely an account has already been created for you with the email address you are trying to use. Please call a golf course clubhouse during operating hours for assistance. Find a location.

What does it mean when the system says there are no times available matching my request?

There are days at some courses when tee times are fully booked. However, it's likely something is available by adjusting your search options. Here are some tips that may help:

Select the earliest time you are prepared to play. If no times are shown, check the following:

1. You have not selected a golf course in your search criteria
2. Ensure the date selected is within four days from today.
3. You have booked the maximum allowable tee times per day (Max. one online tee time per day across all courses, except McCall Par 3 where two online booking per day are allowed).

If there are still no tee times available, all tee times at the golf course you selected are fully booked.

You may change your search criteria and search again for available tee times. Please check back often as plans change and tee time cancellations occur regularly.​​

I booked a tee time, why didn’t I get a confirmation email? And how do I know my reservation was completed?

• You know your reservation has been completed when you see the view below on your screen. This screen confirms your booking is successful and that an email has been sent. You’ll also see your confirmation number.
• Your reservation is not completed until this screen appears.
• Another way to validate your confirmed reservations is to go under your golf profile and view ‘My Reservations’. All upcoming completed reservations made by you will be shown there.
• Email confirmations are sent for every booking, modification and cancellation made. Check your junk mail to see if the email was misdirected (junk mail is managed by your service provider and personal email settings).