Taxi and limousine brokerages
A company providing transportation services to a customer who pays a fare or fee for the service (picked up within Calgary) must be licensed with The City. Download the Vehicle for Hire Bylaw 20M2021 for all licencing requirements and applicable fees.
A company must not advertise, offer, or conduct brokerage operations without a valid City of Calgary Brokerage Licence.
Brokerage operations include:
- Administering taxi and limousine fleets
- Employing or contracting with one or more persons who are licensed to operate a taxi, a wheelchair accessible taxi or limousine
- Accepting calls for the dispatch of taxis
- Accepting calls for contracts for services of limousines
Applications
An application is required and upon approval the licence is issued that is required to be renewed each year.
Please visit the Vehicle for Hire online portal to apply online. Please see our how-to guides if you need assistance with the online application process.
If you require further information, please contact Vehicle for Hire.
Renewals
A Brokerage Licence can be renewed from the first of the month prior to the expiry month up to the date of expiry. For example, if the expiry date is May 31, the first day of renewal is April 1 and the last day is May 31.
If a Brokerage Licence is not renewed by the expiry date, the licence file is closed, and the Brokerage must cease all brokerage operations in the city of Calgary.
Please visit the Vehicle for Hire online portal to renew online. Please see our how-to guides if you need assistance with the online renewal process.
If you require further information, please contact Vehicle for Hire.
Taxi or limousine apps
If a taxi or limousine company has an app for receiving trip requests and collecting the fare/fee, approval from Vehicle for Hire is required. The app is reviewed by Vehicle for Hire licensing team during the application process. Download the Vehicle for Hire Bylaw 20M2021 for the app requirements checklist.